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We are happy to serve our International Customers in Canada.
Shipping Rates - How it works: Our rates are based on the total value of your order. When you place the items in your cart, our system will automatically provide you with your shipping costs, based on the value of your order. .
Below are the basic rates you will pay:

The main services we use for International Packages is via the Postal Service. This is the only reasonably priced shipping method for small value packages. Customs Brokerage Fees are not typically assessed for Mail Parcels, although duties and taxes may still be due.

Please note however that the above-mentioned transit times are your average transit times and that they are not guaranteed, as they also do not include Customs Processing Times, which can vary. Please note that packages are not trackable once they leave the US until they are through the Customs Clearance process in your country.

Cancellation Policy: Please note that International Orders are considered firm and not cancellable or returnable.

Weight Limitation: Our standard rate table included orders up to $1000. Should the order exceed this value, you will be contacted with the actual freight charge for either these services or alternate UPS International Worldwide Service before processing your order.

Customs Clearance: Please note that you will be responsible for all Customs Duties and charges that may be assessed. These vary depending on the value of the order, the shipping method and your countries Custom rules and regulations. Please contact the agency in your country for the details.
Currency Conversion: Credit Card charges for such orders will be converted at the prevailing rate used by the credit card company. If you require information on these rates, please contact your credit card company.

Transit Times / Tracking Packages: Please note that all transit times are estimates, and are not guaranteed arrival times by either us or the Post Office. While most packages are delivered within this time frame, there are occasional delays and exceptions, sometimes related to Customs clearance over which we have no control. Customs clearance procedures vary from country to country. Most packages do arrive within this time frame, but if your order is time sensitive we strongly encourage you to use the International UPS Air option for a special rate quote.

How to track you package once it leaves our facility:
You will receive a Tracking Number from us when our package ships.

Claims Procedures - Lost or Damaged Packages
Lost or Misdelivered Packages: In the event your shipment has not reached you, we recommend first that you track the shipment with your carrier using the Tracking Number we have provided. In most cases the issue can be resolved by doing so. Sometimes packages are misdelivered or left with a neighbor, or even someone in your home may have accepted the delivery without your knowing. Therefore, it is a good idea to investigate first what may have happened to your package. Most often, checking with your local Post Office or Carrier also resolves the issue and the package is often found, and delivered.

If the package is lost due to a bad address provided to us, the package most likely will be returned to us, which can take several weeks. Once we receive the package back we will refund you for the cost of the merchandise.

If the package is permanently lost, that is the Postal Service cannot locate the package, we will need to file a claim on your behalf. However, in order to do so the Postal Service must deem your package officially lost so that the claim will be honored. This may take several weeks.

Damaged, Partial Goods received:
If you have received damaged items due to a delivery problem or a box damage, please follow our claims procedure as follows: In this case we request also that you send us a photo of the box, the label, damaged goods (if any) and the inside of the box as you received it. We will advise you how we will resolve the matter once we have received your claim.